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Frequently Asked Questions

General Questions

What types of print materials do you offer?

We specialize in a wide range of print collateral, including business cards, brochures, flyers, postcards, banners, and more. If you need it printed, we can make it happen!

Yes, we do! If you don’t have a design ready, our experienced team can create professional, custom designs tailored to your needs.

We accept most common file types, including PDF, AI, EPS, and high-resolution JPEG or PNG files. For best results, ensure your files are in CMYK color mode and at least 300 DPI. We also offer template files by request.

Customization and Quality

Absolutely! We offer various sizes, paper stocks, and finishes such as matte, gloss, and UV coating. Let us know your preferences, and we’ll make it happen.

We use state-of-the-art equipment and premium materials to deliver the highest quality prints. Our team also reviews each file to ensure it meets print specifications.

Ordering and Turnaround

We offer a one-on-one concierge service for our first-time clients, and reorders can be placed through our online Customer Center. We’re happy to guide you through the process.

Standard turnaround is 3-5 business days for most products. Rush services are available for an additional fee. Contact us for specific timelines based on your project.

Yes, we provide digital proofs for your approval before production. If you’d like a physical proof, let us know, and we can arrange it.

Shipping and Pickup

Yes, we offer local pickup, delivery, and shipping options to fit your needs. Let us know what works best for you.

Absolutely. Once your order ships, we’ll provide tracking information so you can monitor its progress.

Support

Your satisfaction is our priority. If there’s an issue with your order, contact us right away, and we’ll work to resolve it.

Definitely! We’re equipped to handle projects of all sizes. Contact us to discuss your needs and receive a custom quote.

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